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Frequently Asked Questions
How quickly will you respond to my inquiry?
We aim to respond to all inquiries within 24 hours. Most emails are answered within a few hours during business hours (9 AM - 6 PM EST, Monday - Friday).
What if I have a billing question?
For billing and subscription questions, contact support@humanizebot.ai with your account email. Include relevant transaction details, and we'll assist you promptly.
Can I request a refund?
Yes! We offer a 3-Day money-back guarantee if you're not satisfied. Please see our Refund Policy for complete details and instructions on requesting a refund.
Where is your office located?
HumanizeBot is a globally distributed team. We operate virtually to serve customers worldwide. Contact us anytime via email or live chat.
Do you offer enterprise solutions?
Yes! For bulk licenses, custom integrations, or enterprise support, please contact our sales team at support@humanizebot.ai with your requirements.