Money-Back Guarantee
At HumanizeBot.ai, we are committed to your satisfaction. If you are not completely satisfied with our service within the specified timeframe, we offer a full refund with no questions asked. We believe this is the fairest way to demonstrate our confidence in the quality and effectiveness of our AI humanization technology.
3-Day Refund Window
You are eligible for a full refund if you request it within 3 Days of your initial purchase. This applies to:
- Monthly subscription plans
- Annual subscription plans
- One-time credit packages
- All plan tiers (Free, Premium, Standard, Pro)
Refund Eligibility Criteria
To qualify for a refund, your account must meet the following conditions:
- Refund request submitted within 3 Days of purchase
- Original payment method still accessible
- Account has not engaged in fraudulent activity
- Account has not been suspended or terminated for policy violations
- Request submitted with valid reason for dissatisfaction
How to Request a Refund
Requesting a refund is simple and straightforward:
- Contact Our Support Team: Email us at support@humanizebot.ai with your refund request
- Provide Your Account Details: Include your email address and order/subscription ID
- Explain Your Reason: Let us know why you're requesting the refund (optional but helpful)
- Await Confirmation: Our team will review your request and respond within 2-3 business days
- Receive Refund: Upon approval, the refund will be processed to your original payment method within 5-7 business days
Refund Processing Time
Once your refund request is approved, here's the typical timeline:
- Credit Card Refunds: 5-7 business days
- PayPal Refunds: 3-5 business days
- Bank Transfer Refunds: 7-10 business days
- Digital Wallet Refunds: 3-5 business days
Please note that processing times depend on your financial institution. Your bank or payment processor may take additional time to post the credit to your account.
Partial Refunds
In certain situations, we may offer partial refunds:
- If you've used a significant portion of your word credits (more than 80%), a pro-rated refund will be calculated
- If your request is submitted after the 3-Day window but within 60 days, a 50% refund may be offered
- If you've violated our Terms of Service, refunds may be denied or reduced
Non-Refundable Items
The following are not eligible for refunds:
- Subscriptions or purchases older than 3 Days from the original purchase date
- Accounts that have been flagged for fraudulent activity
- Refunds requested by users who engaged in Terms of Service violations
- Service credits that have been fully utilized
- Accounts suspended due to policy violations
Subscription Cancellation and Refunds
If you have an active subscription:
- Cancellations within 3 Days of subscription start are eligible for full refund
- Cancellations after 3 Days will not be refunded; future charges will simply cease
- You can cancel your subscription at any time through your account settings
- Cancellations are effective immediately, and no refund is issued for partial-month usage
- Auto-renewal can be disabled in your Account Settings to prevent future charges
Refund Disputes
If you have a dispute regarding a refund:
- Contact our support team at legal@humanizebot.ai within 7 days of the disputed transaction
- Provide documentation or evidence supporting your dispute
- Our team will investigate and respond within 10 business days
- We reserve the right to escalate disputes to our legal and finance teams for final determination
Chargeback Protection
We process all payments securely and work with major payment processors (Stripe, PayPal, SSLCommerz). While we understand that chargebacks may sometimes be necessary, we encourage you to contact our support team first before initiating a chargeback. Initiating a chargeback may result in:
- Immediate account suspension
- Permanent ban from using HumanizeBot.ai services
- Loss of any remaining credits or subscription access
- Potential legal action to recover processor fees
Customer Support
If you're experiencing issues with our service, please reach out to our support team before requesting a refund. We may be able to resolve your concerns and ensure you get the most value from your subscription. You can contact us at:
- Email: support@humanizebot.ai
- Live Chat: Available on our website during business hours
- Contact Form: Use our contact page at /contact.php
Policy Changes
HumanizeBot.ai reserves the right to modify this refund policy at any time. Changes will be effective immediately upon posting to this page. Continued use of our service constitutes acceptance of the updated policy. For significant changes, we will notify registered users via email.
Contact for Questions
If you have any questions about our refund policy, please contact us at support@humanizebot.ai or legal@humanizebot.ai